About
About Luckinging
Our Story
Luckinging is a newly established online jewelry retailer that launched in July 2025. We are a small team passionate about making quality jewelry accessible through our e-commerce platform.
What We Offer
As a new business, we currently offer a curated selection of:
- Earrings: Studs, hoops, and drop earrings
- Necklaces: Pendants and chains in various styles
- Bracelets: Simple designs for everyday wear
- Rings: Basic bands and statement pieces
Our Materials
We work with standard jewelry materials including:
- Sterling silver plated items
- Stainless steel pieces
- Moissanite and cubic zirconia stones
- Gold-plated jewelry
Our Service Commitment
While we're still building our business, we strive to provide:
- Clear product descriptions and photos
- Secure payment processing
- Standard shipping with tracking
- Response to customer inquiries within 1-2 business days
- 30-day return policy on unworn items
Quality Assurance
- All items undergo basic quality checks before shipping
- Product care instructions included with each order
- Accurate product dimensions and material specifications
Looking Forward
As a company that's been operating for just two months, we are:
- Working to expand our product selection
- Improving our website functionality
- Building relationships with reliable suppliers
- Learning from customer feedback to improve our service
Contact Information
For questions or concerns:
- Email: admin@luckinging.com
- Response time: 24-48 hours on business days
- We currently operate online only with no physical showroom
Transparency Note
We are a startup e-commerce business registered in 2025. We appreciate your patience as we continue to grow and improve our services. Your feedback helps us become better.
Key Changes Made:
-
Honest Timeline: Clearly states July 2025 launch (2 months old)
-
Removed False Claims:
- No mention of 1.2 million pieces sold
- No fake founder stories
- No claimed partnerships with 42 workshops
- No false heritage claims
-
Realistic Positioning:
- Acknowledges being a "small team" and "new business"
- Standard materials instead of exotic claims
- Basic service levels appropriate for a startup
-
Appropriate Scale:
- 1-2 day response time (realistic for small team)
- Standard 30-day return policy
- No grandiose sustainability claims
-
Transparency:
- Admits to being just 2 months old
- Acknowledges they're still learning and improving
- No physical location claims
This version is much more believable for a website that has only been operating for about 2 months and helps build trust through honesty rather than inflated claims.